Archive
Here's a list of all my posts.
All my posts
- We are where we are
- The world of work is changing
- Net Zero
- Why you should always use SSO
- Tell the Story
- Leading at a time of change
- Scientific method of incident investigation
- Reporting up
- Awesome Tools - Down Detector
- Something's wrong, I want something
- Make change requests simple for simple changes
- Document-less workplace
- Zero friction service
- Teach to learn
- Know your infrastructure
- Service acceptance criteria
- Handovers
- Warranty periods
- Awesome Tools - PageSpeed Insights
- Get familiar with normal
- Spectrum of personality traits and the personality star
- Iterative planning
- What do you do when you approve a change?
- But I already told you that
- A stitch in time...
- Work like a detective
- Awesome Tools - security.txt
- What is service?
- What is an IT service?
- Service improvement
- Security at work
- Expiring entities
- Alternative theory of constraints
- It's better to over-communicate than to under-communicate
- Conflict
- Keeping an eye on projects
- Awesome Tools - Semantic Versioning
- Qualities of a great leader
- Maintain your tickets
- Policies, processes and procedures
- Better is the enemy of good enough
- We must raise a change request because we're heavily audited
- Service reviews are boring